Gain trust
We've all been in the situation before: We like the idea of a product, a job position, a software or service. In principle, we are convinced that the offer is just right for us. But we still ask ourselves the crucial question: What will the reality look like? What is in store for me?
Of course, as a company, you try everything you can to convince your customers and promise them that you will offer the best solution. But to achieve real credibility, you need real, authentic opinions from satisfied customers. People who were in the same situation of uncertainty and decided to take the step. Your potential customers can identify with these people and trust them.
2 out of 3 people say they'd be more likely to make a purchase after watching a testimonial video showing how a company, product, or service helped another person.
We tend to read through recessions first before choosing a product or service. That's why it's all the more important to provide your customers with proof that they can trust you and your company. The trust gained leads customers to choose your company.
Video storytelling
Video is a great way to tell stories. Your viewers will remember the interplay of audio and visual elements. Put your happy customers in front of the camera and let them tell you what problems they had and how your solution helped them.
Would you like to make a testimonial video?
Creating a testimonial video is not only an effective way to increase your conversion rates, but also a great chance to connect more deeply with your current customers. The customers who appear in your testimonial videos will be your most loyal advocates and hopefully stick around for a long time.
Oliver Wegner
Oliver Wegner ist Co-Founder und Chief Product Officer bei cofenster. Als visionärer Produktstratege treibt er die Entwicklung innovativer Videolösungen voran, die Marken dabei unterstützen, authentisch zu kommunizieren.